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I
don't have a reference
number?
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This
is the number
given to you when
you
completed the
photograph booking
form at
the registration
desk, this number
will have eight
digits
in it and will
be alpha numeric
ie 793D4CA3
it is also the
same as your
Knockhill Experience
Voucher
Number. Please
complete the
form on the Contact
page and we will
advise you of
your
number as soon
as possible by email. |
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I
have lost my
reference number? |
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Your
Reference number is the
same number as your Knockhill
Experience Voucher, should
you be unable to
retrieve this, please
go to the contact
page and complete
the form, we will
then advise you of
your number as soon
as possible by email. |
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I
keep getting an error
404 page or page
not found ?
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This
may be due to any
of the following
; |
1. |
You
have not inserted
your ref number
correctly. |
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Please
reinsert your
number ensuring
that any letters
are capitalised,
ie 793D4CA3
and not 793d4ca3. |
2. |
You
may have
hit the enter
button on
your PC rather
than clicking
on the SUBMIT
button. |
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After
entering
your reference
number please
click on
the 'SUBMIT'
button and
not the enter
key on your
keyboard. |
3. |
You
may have the
wrong ref number. |
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Please
fill in the
form on the
contact page
and we will
check your
ref number
for you. |
4. |
Your
experience
Photos may
not have been
uploaded. |
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It
can take
up to 7days
from
the date
of your experience
for your
photos
to be uploaded,
please check
the date
on the welcome
page to see
if your days
experience
photos have
been
uploaded. |
5. |
Your
experience
Photos may
have been removed. |
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Your
experience
photos are
kept on this
site for
a period
of no less
than 4 weeks
from the
date
of upload,
after
which they
are permanantly
removed. |
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Should
these answers not
help please go to the
Contact
Page, complete the
form and we will
endeavour to address
your problem
as soon as possible. |
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